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Privacy Policy & Terms

Booking enquiry

If you make an enquiry or secure a booking with us we store your name, address, telephone number and email address (if you have one) as supplied.

We use this information when we need to be in contact with you as a result of your booking, such as to send you a formal receipt in the post or directions on how to get to the mill.

We might also send you further information about the mill and offers we might be running.

Financial data

We do not store any of your Credit Card or Financial data nor do we share your contact details with any third party.

If you would like to amend your details, or request that we remove your details from our database, please contact us using our Contact Form.

We will endeavour to get back to you within a couple of hours but, if we are particularly busy or if we are away from the office, it may be three to five business days.

Delivery

On receipt of payment of first your deposit and then your balance we undertake to provide you with the holiday of your choice, or to provide a close alternative.

Refund / Cancelation

A handling charge of £50 per person per course will be levied on all cancellations. In addition, if you have to cancel four to eight weeks before departure, a charge of 40% of the total price is payable; at two to four weeks, 60%; at one to two weeks, 80%; at less than one week, 90%.

We reserve the right to cancel any course at two months' notice and, where possible, provide you with an alternative course.

Newsletter

If you subscribe to our newsletter, you receive no other information except the newsletter.

If you would like to amend your details, or request that we remove your details from our Newsletter mailing list, please use our Subscription Manager

Security

All data is firewalled, for your security.

Contact Details

If you wish to contact us directly you can call Bill or Lois Breckon on (UK) +44 (0)20 7193 6246.

Or you can write to us at:
Il Mulino di Posara,
Via del Mulino 12-20,
54013 Fivizzano, MS,
(Loc Posara), Italy.

Or you can email us using our Contact Form

Registered Business Address:
Media Alliance Ltd, 5 Robin Hood Lane, Sutton, Surrey SM1 2SW